Shipping & Returns at Jill & the Beanstalk: What You Need to Know

We want shopping with Jill & the Beanstalk to feel just as easy as visiting us in Toronto — so here's a clear rundown of how shipping and returns work. 📦

Shipping

We're proud to ship across Canada and beyond! Here's how it breaks down:

• Canada: Free shipping on orders over $150 (calculated automatically at checkout). Orders under $150 ship at a standard rate.
• United States: Shipping is available, but please note that customs fees or duties may apply and are the responsibility of the customer.
• Worldwide: We offer an economy flat-rate option for international orders outside Canada and the US. Please note this option does not include tracking, and Jill & the Beanstalk isn't able to take responsibility for packages once they leave our hands under this shipping method.

Returns & Exchanges

We want you to love what you ordered! If something isn't quite right:

• Returns are accepted within our standard return window (see our full Shipping & Returns page for details on timing and condition requirements).
• A $5 restocking fee applies to returned items to help cover processing costs.
• For exchanges, return shipping is the customer's responsibility.

For the full details, visit our Shipping & Returns page. Got questions about a specific order? Reach out any time — we're happy to help. 💛